(1)原式=[x3y2-x2y-x2y+x3y2]?x2y=[2x3y2-2x2y]?x2y=2x5y3-x4y2;(2)原式=x2+4x+4-4x2-1-4x-4x2=x2+3,当x= 1 2 时,原式= 13 4 .